Hello, how can we help you?

When you call us, you won't reach a gigantic call center or long automated menu. You're calling the desk of an actual employee, sitting in our office, ready to help. 

Our customer care manager does her best to return all calls and emails within one to two business days. We appreciate your patience as she diligently works to research and review all inquiries to provide the best answer and resolution possible for each individual.

Looking for help with a business question or have a request for donation? See our FAQ page for additional assistance. 




Monday through Friday,
8am - 4pm PST
Closed on U.S. federal holidays

snail mail

4920 Carroll Canyon Road
Suite 200
San Diego, CA 92121 USA

snail mail

BKids, Europe BV
Duit 4A
5283 PW Boxtel
The Netherlands